Silicate Labs runs a growing multi-product portfolio — support, payments, data intelligence, agency ops, and more. The partner program is how other companies plug into that portfolio to reach our users, and how we help our users discover the right tools around us.
Most partnerships are one product talking to one other product. Ours is different: because we run several products used by the same kinds of teams — support desks, finance teams, agencies, data teams — a single partnership can surface your product to users across more than one of them.
When a team subscribes to one of our products, they're a candidate for relevant partner tools too — the same way a payments platform might surface an accounting partner at checkout.
1Chat, PPay, FRIS, and the rest of the portfolio all expose APIs and webhooks. A real integration — not just a listing — is the strongest kind of partnership.
We highlight partners to our users where relevant, and point our users to partners for the things we deliberately don't build ourselves.
It's not a badge program. A Silicate Labs partner is a company whose product is genuinely useful to the teams already using ours — and who we're willing to actively point our users toward, not just list on a page.
Think of it the way a payments company partners with an accounting tool, or a support platform partners with a CRM: each side already has the other's ideal customer, so the partnership does real distribution work for both.
Four steps, no procurement maze. We're a small team evaluating each application directly.
Tell us what you've built and which of our products' users would find it useful. Five minutes, no deck required.
We check for genuine overlap with our user base and product line — not just "another SaaS tool," but a real fit.
Co-marketing, an API integration, or both — scoped to what actually helps both sets of users.
We introduce the partnership to relevant users across the portfolio, not just a single product's audience.
We read every application personally. If it's a fit, you'll hear from someone on the team directly — no automated qualification funnel.
We'll review it and get back to personally — no automated response, no waiting on a queue.
The partnership program is one specific relationship. If you're evaluating our products directly, or have a different kind of proposal, our team is easy to reach.